GIFT CARD FAQ
Frequently Asked Questions
Nessun risultato trovato.
FAQ
Gift Card
-
To check the remaining balance on your gift card, please contact us by email or phone, providing the code shown on the card. We will inform you of the available credit and the expiration date.
-
Yes, the Nicole gift card is available all year round, with no seasonal restrictions. It is particularly popular for Christmas, birthdays, anniversaries, and dance recitals.
-
Yes, Nicole gift cards can also be purchased by companies or dance associations as gifts for members, employees, or collaborators. Contact us for corporate orders or large quantities.
-
Yes, at the time of purchase you will receive an order confirmation via email. To request an invoice, please provide your tax details during the ordering process or contact us after your purchase.
-
Yes, the gift card is valid on all products on the site, including the dance socks and accessories in the Nicole catalog.
-
No, the Nicole gift card is not reloadable. Once the credit has been used up, it is not possible to add further value. For a new gift, you must purchase a new gift card.
-
The Nicole gift card functions as a fixed-value gift voucher: it is issued for a specific amount that is deducted at the time of use. It is not a reloadable prepaid card.
-
The combined use of gift cards and discount codes depends on the terms of the active promotion. To verify compatibility, please contact us before proceeding with your purchase.
-
Yes, the gift card is valid for all products in the Nicole catalog: shoes for Latin, ballroom, tango, salsa, bachata, kizomba, and Fuego sneakers.
-
Absolutely. The Nicole gift card is also the perfect gift for those new to dancing: it can be used for their first pair of dance shoes, allowing them to take their time choosing the model best suited to their style and level.
-
In case of loss, please contact us as soon as possible with your purchase details. We cannot guarantee a refund if it has been used by a third party, but we will do our best to verify the remaining credit balance.
-
The gift card is nominative, but it may be used by whoever physically presents it or provides its code at the time of purchase. We recommend that you keep it in a safe place.
-
Yes, it is possible to purchase multiple gift cards in a single order, even with different denominations and recipients. Please contact us directly for bulk orders.
-
If the chosen product exceeds the value of the gift card, you can pay the difference using another payment method accepted by the store.
-
Yes, the gift card is also valid for Nicole custom shoes — one of the most appreciated gifts for those who love to dance and want a bespoke shoe.
-
Yes, the Nicole gift card can be used both online at scarpe-da-ballo.com and directly at our workshop in Bellaria Igea Marina, by appointment.
-
Yes, you can specify the recipient's address when placing the order and the gift card will be sent directly to them, ready to be given as a gift.
-
The gift card is delivered immediately via email to the address provided at the time of purchase." -
Yes, the gift card is nominative and bears the recipient's first and last name.
-
Yes, it is possible to include a greeting or a personalized message from the person giving the gift.
-
Yes, you can include the names of everyone contributing to the gift.
-
The gift card is valid for 3 months from the date of purchase.
-
The gift card is available in the following denominations: €10, €20, €50, €100, €150, €200, €250.
-
Yes, it is possible to use multiple gift cards together to reach the desired amount.
-
The gift card can be used on all products, including custom shoes.
-
Yes, the gift card can also be used in multiple transactions. Any remaining balance must be used within 3 months.
-
No, the gift card is non-refundable and cannot be converted into cash.
-
The gift card can be used by anyone who presents it at the time of purchase.
-
The Nicole gift card can be purchased directly on our website scarpe-da-ballo.com, in the dedicated section. Simply choose the desired amount, enter the recipient's details and a personalized message, and proceed to payment. You will receive confirmation via email.
-
The Nicole gift card is physical: it is printed and sent by mail to the recipient or the purchaser, depending on the preference indicated at the time of order.
Chloe 225T1
Another story