TAILORED FAQS
Frequently Asked Questions
Nessun risultato trovato.
FAQ
Tailor-made
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We have two customization options: pages with our pre-designed proposals (Radiosa, Armoniosa, and Luminosa) and the Preziosa page, dedicated to "Fully Bespoke," where you can create your own custom shoe by choosing every detail.
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Radiosa: trendy dance styles with buffalo suede soles, designed for dancing and performance. Armoniosa: versatile styles with rubber or leather soles, ideal for dancing as well as for ceremonies or walking. Luminosa: classic and evergreen styles, elegant and timeless.
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No. The shoes on these pages are made to order and are not available for immediate delivery.
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Custom shoes require approximately 20 days for artisanal production. Each model is made specifically for the customer with the selected materials and features.
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The shoes on these pages are purchased exactly as shown in the photos. If you wish to modify colors, heels, soles, platforms, or other details, you must use the Preziosa – All Custom Made page.
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On the Preziosa page, you can create your own shoe by choosing: item/model, main color, matching color, heel height and shape, type of sole, any platform, size, and special requests. You will also be able to add personalized notes in the space provided.
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Yes. In the notes section, you can specify particular requests such as: adding rhinestones, modifying the heel, fit requirements (wide or narrow width by indicating the circumference of your foot), the length of one size and width of another, or other special needs. We will evaluate your request and send you a corresponding quote.
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After submitting your request via the Preziosa page, we will receive all the selected details. We will then prepare a personalized quote that you are free to accept or decline, with no obligation.
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No. Personalized shoes are made specifically at the customer's request and for this reason they are neither refundable nor exchangeable.
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Yes, it is essential. Before ordering a custom shoe, we recommend checking the length and width of your foot carefully by following our size guide. If you have any doubts, you can always contact us before purchasing to receive assistance in choosing the correct size.
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Yes. To submit the request correctly, you must complete all steps and verify that the information entered is accurate.
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You can select 1 or 2 colors from the available materials to create the combination you prefer.
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You can choose from all the materials available on the page, depending on the selected model.
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Yes. Depending on the selected model, you will be able to choose from the different heel heights and types available.
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Yes. Depending on the model, you will be able to select the type of sole available for your shoe.
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You can enter special requests, additional specifications, or attach reference images to help us create your customization.
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You can attach images in JPG, JPEG and PNG formats.
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Yes. You can attach images, photographs, or details you would like to use as a reference for your request.
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The Sprinter Service is a paid option that prioritizes the production of your custom shoe.
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The cost of the Sprinter Service is €25 per pair.
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With the Sprinter Service, production is guaranteed within 7 working days.
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No. The €25 supplement concerns exclusively the priority production of the shoe.
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Once production is complete, shipping generally takes 24-48 business hours.
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Shipping costs are calculated separately and are not included in the Sprinter Service.
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Yes. During customization, you can select the vegan option, which is available on compatible models.
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Vegan shoes are made with eco-leather or microfiber linings, without the use of animal leather.
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Yes. You will be able to choose from the available fabrics compatible with vegan production.
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Vegan shoes are made exclusively with rubber soles.
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Yes. Vegan shoes maintain comfort, flexibility, and lightness and are ideal for those who want a solution free of animal materials.
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Yes. Once the procedure is complete, we will receive your request and verify it before final confirmation.
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Certainly. If you need assistance choosing materials, colors, heels, soles, or sizes, you can contact us and we will be happy to help you.
Your shoe. Your signature.
Every detail, designed for you. With our bespoke service, you can design the shoe you have always imagined, starting from the structure of our proven models and customizing every element to suit your taste.
What you can customize:
- Model — choose the silhouette that represents you
- Materials and colors — leather, suede, satin, metallic finishes, and much more
- Heel — height and shape according to your needs
- Sole — leather, buffalo, or other available finishes
- Details — straps, buckles, rhinestones, embroidery, and custom adjustments upon request
Authentic craftsmanship, made for you.
Every bespoke Nicole shoe is born from the hands of our Italian artisans, with the same care and quality that distinguishes our entire collection — but shaped exclusively by your vision.